Executive Lounge Supervisor

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Executive Lounge Supervisor, you’re not just overseeing daily operations of the Executive Lounge – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Looking for a Executive Lounge Supervisor at Hilton Dubai Palm Jumeirah in Dubai, Dubai, United Arab Emirates? This role focuses on the day-to-day work of a Executive Lounge Supervisor.

Job Description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Executive Lounge Supervisor, you’re not just overseeing daily operations of the Exec

Company Overview

Hilton (Nasdaq: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,600 properties and over 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 270 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagramand YouTube.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Qualifications: Not Specified
• Experience: Not Specified

Key Responsibilities

• Lead daily execution of the Executive Lounge service standards to ensure a seamless and elevated guest experience.
• Uphold brand and quality standards to exceed expectations of executive and VIP guests.
• Respond to enquiries and complaints promptly and professionally.
• Ensure guest supplies are consistently stocked and lounge areas meet cleanliness and service standards.
• Ensure team members are knowledgeable about hotel services, VIP preferences, and local attractions, and consistently provide warm, professional hospitality.
• Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing.

Requirements

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Benefits

• Join an Award-Winning Workplace Culture.
• Build an exceptional workplace for the Team Members who make it all possible.
• Hilton supports your journey every step of the way.
• Come for the job, stay for the career.
• Help us make every stay a little more magical.