Store Manager

Pandora is seeking a passionate retail leader with a strong commercial mindset and a talent for inspiring high-performing teams to join as a Store Manager in Rushden Lakes, England, United Kingdom. You will play a key role in delivering exceptional results while creating unforgettable customer experiences. Join Pandora and drive sales, profitability, and operational excellence.

Pandora is the world's largest jewellery brand, specializing in the design, crafting, and marketing of accessible luxury jewellery made from high-quality materials. With a global presence in over 100 countries, Pandora is committed to sustainability and ethical practices.

If you're ready for your next challenge and feel you have the relevant skills, then don’t miss out! Please click apply to submit your application.

Company Overview

Pandora is the world's largest jewellery brand, specializing in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Quick Details

• Salary Range: Highly competitive salary
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: Not Specified

Key Responsibilities

• Take ownership of sales, profitability, and overall store performance.
• Analyse commercial results and use insights to make confident decisions and take targeted actions that maximise opportunities.
• Deliver an outstanding customer experience that builds loyalty across both in-store and omnichannel services.
• Inspire your team to deliver world-class selling through exceptional product knowledge and storytelling.
• Ensure visual merchandising and store presentation consistently reflect Pandora's brand standards.
• Plan effective store schedules that balance commercial priorities with operational needs.
• Oversee stock management to minimise loss and maximise sales.

Requirements

• Proven experience driving sales, profitability, and commercial performance, and operational excellence in store, ideally within a leading, customer-focused retail or desirable consumer brand environment.
• Experience leading, coaching, and developing high-performing teams.
• Strong commercial acumen, with the ability to analyse data, identify opportunities, and take action to improve results.
• Ability to translate local and global business strategy into store plans that deliver against store, regional, and divisional KPIs.
• Excellent communication, organisation, and problem-solving skills.
• The flexibility and adaptability to respond to changing business needs.
• A passion for creating exceptional customer experiences and building customer loyalty.
• A positive, can-do attitude and genuine enthusiasm for Pandora’s products and values.

Benefits

• A highly competitive salary.
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!).
• A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
• Generous employee discount.
• Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts.
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more.
• Parties, incentives and gifts throughout the year.