Technical Author

Canonical is seeking Technical Authors to join their team, with multiple roles and seniority levels available. This is an opportunity to be part of setting a standard of excellence in the industry for technical documentation and documentation practice. Canonical is the publisher of Ubuntu and provides open source security, support, and services.

These roles are fully remote and open to candidates across the globe. Canonical is a pioneering tech firm at the forefront of the global move to open source, changing the world of software with Ubuntu.

We are building documentation capacity at scale and have dozens of positions available. All applications are handled through this one entry-point. We encourage you to read our advice on how to get a job at Canonical to improve your chances of success.

Company Overview

Canonical, the publisher of Ubuntu, provides open source security, support, and services. Our portfolio covers critical systems, from the smallest devices to the largest clouds, from the kernel to containers, from databases to AI. With customers that include top tech brands, emerging startups, governments and home users, Canonical delivers trusted open source for everyone.

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Quick Details

• Job Type: Full-time
• Location: Remote (Global)
• Salary: Not Specified
• Experience: Not Specified
• Qualifications: BSc/BA degree or equivalent

Key Responsibilities

• Create, maintain and improve software and other documentation.
• Work with team members to help them make effective documentation contributions.
• Influence the development of Canonical products and services as an expert user.
• Engage with user communities to ensure documentation meets their needs.
• Help standardize the structure, presentation, style, and language of content across products.
• Collaborate with documentation peers to advance the state of the art in documentation at Canonical.

Requirements

• Excellent collaborator and communicator.
• Deep care for functional written communication.
• Technical writer with a programmer’s mindset, or a programmer with a record of producing excellent documentation.
• Record of community engagement in open-source software, documentation, research, or other disciplines.
• Sympathy to the needs and challenges of open-source software and its communities.
• Demonstrable documentation skills, insight, and enthusiasm.
• Experience of software development contexts.
• Familiarity with: Linux, working on the command line, Git, Sphinx, reStructuredText.
• Able to travel twice a year for up to two weeks for events.

Benefits

• Distributed work environment with twice-yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass, and travel upgrades for long haul company events.