Client Advisor

Loro Piana is seeking a Client Advisor to join their boutique in Abu Dhabi, United Arab Emirates. As a professional in luxury goods sales, you will be responsible for ensuring customer satisfaction and loyalty, contributing to both departmental and store-wide sales goals.

Loro Piana, established in 1924 in Italy, is dedicated to transforming the finest natural fibers into high-quality fabrics and offering a premium selection of Made in Italy ready-to-wear and accessories. Reach your customers through a global retail network and on loropiana.com.

Join our team and embody the Loro Piana brand with passion and excellence.

Company Overview

Since its establishment in 1924 in Piedmont (Italy), by Pietro Loro Piana, the Maison has embarked on an ever-evolving quest for excellence, transforming the finest natural fibres into fabrics making uncompromised quality its mission and offering a complete selection of Made in Italy ready-to-wear and accessories. It reaches its customers through a global retail network and on loropiana.com.

Quick Details

• Job Type: Full-time
• Experience: 1 Year+

Key Responsibilities

• Represent the Company with clients in the Boutique/Stores, ensuring customer satisfaction and loyalty.
• Cooperate to achieve qualitative and quantitative goals set for the department and the store.
• Maintain a tidy and organized working environment according to Company guidelines.
• Execute the sales process following the Company standards (“Loro Piana Selling Ceremony”).
• Ensure the after-sales service with the same level of efficiency and care to maintain client satisfaction and loyalty.

Requirements

• Relevant work experience as Client Advisor in a luxury boutique.
• Aligned with the Brand identity and detail-oriented.
• Passion and high motivation for Loro Piana products and Brand.
• Excellent interpersonal, teamworking and problem-solving skills.
• Good stress management, flexibility and adaptability.
• Fluent English, both spoken and written; other languages are a plus.

Benefits

• Opportunity to work with a prestigious luxury brand.
• Be part of a global retail network.
• Contribute to achieving sales goals and enhancing customer loyalty.
• Develop expertise in luxury goods sales and client management.
• Work in a dynamic and collaborative store environment.