Customer Support Agent
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| Company Name | Startale |
| Company Type | NGO |
| Job Type | Permanent |
| Salary Range | Market Competitive |
| Location | Japan |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
We are looking for a Customer Support Agent to join our team in Japan. As a Customer Support Agent, you will be responsible for providing excellent customer service and resolving customer inquiries and issues. This is a great opportunity to join a growing company and make a positive impact on our customers’ experience.
Company Overview
Startale is a company committed to innovation and excellence in customer support. We strive to provide the best possible experience for our customers, ensuring their needs are met with efficiency and care. Join us in our mission to deliver top-notch service and support.
Quick Details
- Salary Range: Market Competitive
- Job Type: Permanent
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Respond to customer inquiries via email, phone, and chat.
- Resolve customer issues and complaints in a timely and professional manner.
- Document customer interactions and resolutions accurately.
- Escalate complex issues to the appropriate team members.
- Provide feedback to improve customer service processes.
Requirements
- Excellent communication and interpersonal skills.
- Ability to problem-solve and think critically.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Proficiency in using customer service software and tools.
Benefits
- Opportunities for professional development and growth.
- Competitive salary and benefits package.
- Supportive and collaborative work environment.
- Flexible work arrangements.
- Employee discounts on company products and services.