Front Desk Receptionist

Four Seasons is seeking a Front Desk Receptionist to join their team in Manama, Capital Governorate, Bahrain. This role offers the opportunity to shape employee experience by providing exceptional knowledge and service in support of world-renowned hotels. We look forward to receiving your application!

Looking for a Front Desk Receptionist at Four Seasons in Manama, Capital Governorate, Bahrain? This role focuses on the day-to-day work of a Front Desk Receptionist.

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for o

Company Overview

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, Four Seasons consistently ranks among the world's best hotels and most prestigious brands.

Quick Details

• Job Type: Full-time

Key Responsibilities

• Display a friendly, courteous, and professional manner in all dealings with guests and employees.
• Welcome and register hotel guests, fulfilling requests and adhering to credit policies.
• Handle a multitude of keys and quote room and rate availability.
• Accept reservations, changes, and cancellations.
• Select and block rooms for arriving guests and assist with escorting VIPs.
• Handle guest problems or complaints and utilize the computer system for reports and blocking requests.
• Check guests out of the hotel, make change, cash checks, exchange foreign currency, and post charges.
• Maintain a balanced bank and reconcile all transactions at the close of the shift.

Requirements

• Previous Front Desk or Front Office experience preferred, especially in a luxury environment.
• Ability to work rotating shifts, which may change depending on hotel occupancy.
• Strong communication skills, and ability to adapt to constant change.
• Previous customer experience and ability to work effectively under pressure.
• Strong attention to detail and problem-solving skills.
• Must be able to work as part of a team.
• Good communication skills - Reading, writing, and oral proficiency in the English language.
• Excellent computer skills, especially Excel proficiency; knowledge of OPERA (or equivalent PMS) and experience in cashiering preferred.

Benefits

• Opportunity to shape employee experience in a world-renowned hotel.
• Work in a luxury environment with a commitment to genuine heart.
• Be part of a collective of individuals who strive for excellence.