On-site Technology Support Specialist
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| Company Name | EY |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Colombo, Western Province, Sri Lanka |
| Qualifications | Bachelor’s Degree |
| Experience | 2 Year+ |
Job Overview
EY is seeking an On-site Technology Support Specialist in Colombo, Sri Lanka. This role involves providing essential technology support to ensure smooth operations and efficient service delivery across the organization, contributing to EY’s mission of building a better working world.
Company Overview
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams in more than 150 countries work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, strengthened by sector experience and diverse ecosystem partners. Find out more about the EY global network: http://ey.com/en_gl/legal-statement
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 2 Year+
Key Responsibilities
- Provide comprehensive technical assistance and support for hardware, software, and network issues.
- Install, configure, and maintain workstations, laptops, and peripheral devices for end-users.
- Troubleshoot and resolve user IT problems promptly and efficiently, both on-site and remotely.
- Manage and track IT inventory, ensuring proper asset management and documentation.
- Support audio/visual equipment setup and operation for internal meetings and presentations.
- Adhere to all IT policies, security protocols, and best practices to safeguard company data.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 2 years of experience in an IT support or help desk role.
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and common business applications.
- Excellent problem-solving abilities and strong attention to detail.
- Effective communication and interpersonal skills for interacting with diverse users.
- Ability to work independently and collaboratively within a fast-paced team environment.
Benefits
- Opportunity to work with a globally recognized leader in professional services.
- Significant professional development and career advancement opportunities within EY.
- Exposure to cutting-edge technologies and a dynamic IT environment across various sectors.
- Competitive salary and a comprehensive benefits package.
- Work in a collaborative, inclusive, and supportive organizational culture.
- Contribute to an impactful role that ensures operational efficiency and client satisfaction.