Reception Administrator

Job Overview

Mediclinic Group is seeking a Reception Administrator to join their team in Milnerton, Western Cape, South Africa. This entry-level full-time position involves providing essential administrative support and ensuring a welcoming environment for patients and visitors in a private healthcare setting.

Company Overview

Mediclinic is a diversified international private healthcare services group, established in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the Middle East. Mediclinic is focused on providing specialist-orientated, multi-disciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets. Mediclinic takes a sustainable, long-term approach to business, putting patients at the heart of its operations and consistently delivering high-quality healthcare services. In order to deliver on these priorities, the Group upholds the highest standards of clinical governance and ethical behaviour across its divisions; invests significant time and resources in recruiting and retaining skilled employees; makes considerable investment into its facilities and equipment; and respects the communities and environment in the areas in which it operates.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Welcome and assist patients and visitors with a friendly and professional demeanor.
• Manage incoming calls, direct inquiries, and take messages accurately.
• Schedule and confirm patient appointments efficiently.
• Maintain patient records and ensure data accuracy and confidentiality.
• Handle general administrative tasks such as filing, scanning, and mail distribution.
• Process patient registrations and ensure all necessary paperwork is completed.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in basic computer applications (e.g., MS Office).
• Ability to work effectively in a fast-paced healthcare environment.
• Customer-focused with a compassionate and helpful attitude.
• Ability to maintain confidentiality and handle sensitive information.

Benefits

• Opportunity to start a career in the healthcare sector.
• Work within a leading international private healthcare group.
• Professional development and training opportunities.
• Supportive team environment and modern facilities.
• Contribution to high-quality patient care.
• Employee wellness programs.