Senior Enterprise Account Executive, CRM Solutions

ServiceNow is seeking a Senior Enterprise Account Executive to oversee market success of their CRM Workflows products in Amsterdam, North Holland, Netherlands. This role involves creating new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology, engaging assigned accounts, and managing executive relationships.

ServiceNow, a global market leader, utilizes its cloud-based platform and AI-enhanced technology to help organizations work smarter, faster, and better. Join us to contribute to our purpose of making the world work better for everyone.

If you are a seasoned sales professional with deep experience in CRM solutions and a passion for driving growth, we encourage you to apply now.

Company Overview

ServiceNow, founded in San Diego, California in 2004, is a global market leader in providing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work more efficiently. We are driven by the purpose to make the world work better for everyone.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: bachelors-degree

Key Responsibilities

• Oversee development and growth of assigned enterprise accounts, including territory resources.
• Develop a sales strategy with a target prospect list and regional sales plan.
• Develop relationships with C-suite personas across CRM products and solutions.
• Arrange and conduct initial Executive and CxO discussions.
• Collaborate with Solution Consulting and extended teams to showcase ServiceNow’s CRM Workflows product(s).
• Own and lead CRM opportunities, collaborating with Core Sales Teams and other ServiceNow Solution Areas.
• Present CRM Workflows offering directly to prospects, customers, partners, and at industry events.
• Prospect qualification and the development of new sales opportunities.
• Sales process management and opportunity closure.
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams.

Requirements

• Deep experience in solution sales, preferably within a CRM / Customer engagement / Customer Service Management / CX / CPaaS / CCaaS / SOM vendor.
• 8+ years of sales experience within complex software or platform solutions.
• An understanding of the CRM, CX or CSM solution-related business processes.
• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• Experience leading virtual or matrixed teams.
• Ability to understand broad, macro-level business IT needs for a prospective client.
• Experience establishing trusted relationships with clients and internal/external teams.
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships.
• Excellent communication and presentation skills.
• Fluency in English essential.
• Regional travel required.

Benefits

• Opportunities to work with a global market leader in AI-enhanced technology.
• Engage with 85% of the Fortune 500® as clients.
• Contribute to innovative solutions that make the world work better.
• Develop strong C-level relationships and drive significant business growth.
• Be part of a company that values flexibility, trust, and an inclusive work environment.