Senior Operations Manager

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    Company NameBolt
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationDar es-Salaam, Dar es Salaam, Tanzania
    QualificationsBachelor’s Degree
    Experience5 Year+

    Job Overview

    Bolt is seeking a Senior Operations Manager in Dar es-Salaam, Tanzania, to lead and optimize its complex logistics and transportation operations. This role is crucial for driving efficiency, expanding services, and ensuring a seamless experience for customers and partners in the region.

    Company Overview

    At Bolt, we’re building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle’s best for each occasion — be it a car, scooter, or e-bike. We’re helping over 200 million customers move around in more than 600 cities globally while also supporting more than 4.5 million drivers and couriers to earn a living. The best bit? We’re only just getting started.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: Bachelors Degree
    • Experience: 5 Year+

    Key Responsibilities

    • Lead and manage all aspects of daily operations to ensure efficiency and high service quality.
    • Develop and implement operational strategies to optimize logistics and expand market presence.
    • Monitor key performance indicators, analyze data, and identify areas for improvement.
    • Recruit, train, and manage a high-performing operations team.
    • Ensure compliance with local regulations and Bolt’s global operational standards.
    • Collaborate with cross-functional teams to drive product improvements and market growth.

    Requirements

    • Bachelor’s degree in Business Administration, Logistics, Engineering, or a related field.
    • Minimum 5+ years of experience in operations management, preferably in a fast-paced logistics or tech environment.
    • Proven track record of building and leading successful operational teams.
    • Strong analytical skills with the ability to interpret data and make informed decisions.
    • Excellent communication, negotiation, and interpersonal skills.
    • Ability to thrive in a dynamic, rapidly changing environment and manage multiple priorities.

    Benefits

    • Opportunity to work at a rapidly growing global technology company.
    • Impact millions of lives by shaping the future of urban mobility.
    • Competitive salary and performance-based bonuses.
    • Comprehensive health and wellness benefits.
    • Professional development and growth opportunities.
    • Collaborative and inclusive work environment with a diverse team.

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