Service Agent

Paramount Hotel Midtown is seeking a Service Agent to join their team in Dubai, United Arab Emirates. This role is for creative individuals who want to be part of a globally recognized brand with over 100 years of entertainment history. Join the audition and start scripting your own story at Paramount Hotels Dubai!

Paramount Hotel Midtown offers a unique 'Hollywood-chic' experience with feel-good vibes, mid-century styling, and awe-inspiring views, perfectly positioned in Business Bay Dubai, close to major landmarks.

We are looking for creative minds, storytellers, and individuals who want to be at the centre of it all. Apply now to join our team!

Company Overview

Paramount Hotels Dubai is part of a globally recognized brand with over 100 years of entertainment history. The Paramount Hotel Midtown offers a unique 'Hollywood-chic' experience with feel-good vibes, mid-century styling, and awe-inspiring views, perfectly positioned in Business Bay Dubai, close to major landmarks like the Burj Khalifa and Dubai Mall.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 2 Year+
• Qualifications: technical-diploma

Key Responsibilities

• Serve and clear food and beverage items in a professional and unobtrusive manner.
• Prepare and maintain tables, trays, and service trolleys according to hotel standards.
• Ensure effective coordination between the kitchen and service areas.
• Demonstrate strong knowledge of food and beverage offerings.
• Respond to guest requests and handle complaints professionally.
• Support opening and closing procedures and ensure the outlet is ready for service.
• Monitor food, beverage, and service equipment usage and maintain appropriate stock levels.
• Promote a positive guest experience and identify opportunities for upselling.

Requirements

• Minimum 2 years of Food & Beverage experience in a 5-star international hotel environment.
• Strong guest service skills with a positive and professional attitude.
• Ability to work efficiently in a fast-paced environment.
• Fluent in spoken and written English.
• Knowledge of MICROS or similar POS systems.
• Intermediate proficiency in Microsoft Office, particularly Excel and PowerPoint.

Benefits

• Hotel School degree, diploma, or equivalent qualification preferred.
• Upselling, HACCP, and/or WSET Level 1 training is an advantage.
• Opportunity to be part of a globally recognized brand.
• Work in a unique 'Hollywood-chic' environment.
• Potential for career growth within Paramount Hotels Dubai.