Solution Sales Executive - CRM & Industry Workflows

Looking for a Solution Sales Executive - CRM & Industry Workflows at ServiceNow in Tokyo, Tokyo, Japan? This role focuses on the day-to-day work of a Solution Sales Executive - CRM & Industry Workflows.

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on

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Company Overview

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: Bachelors-degree

Key Responsibilities

• Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis.
• Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan.
• Arrange and conduct initial Executive and CxO discussions and positioning meetings.
• Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow platform.
• Collaborate with Core Sales Teams and other ServiceNow Solution Areas to deliver outcomes-based solutions.
• Present our CRM & Industry Workflows offering directly to prospects, customers, partners and at industry events and seminars.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 5+ years knowledge on return on investment of specialty solutions area to lead solution win.
• Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor.
• An understanding of the CRM or CX solution-related business processes.
• Able to thrive in a fast paced, growing, deadline driven environment.
• Excellent communication and presentation skills in Japanese and English.

Benefits

• Opportunities for professional development and career growth within ServiceNow.
• Work in a collaborative and supportive global team environment.
• Gain valuable sales experience in a leading technology company.
• Access to employee discounts and other ServiceNow benefits.
• Engaging and inclusive work culture.