Student Service Officer-British Model College

Job Overview

The British College Kathmandu is seeking a dedicated Student Service Officer to join their team. This role involves providing comprehensive support to students, ensuring their well-being, and contributing to a positive and engaging academic environment. You will be a key point of contact for student inquiries and services.

Company Overview

Founded in 2011, The British College offers world-class education for students in Nepal, providing internationally recognised qualifications from its partner British Universities, the University of the West of England (UWE) and Leeds Beckett University (LBU). The college has established a distinctive identity as a pioneering global institution in Nepal, offering reputable UK degrees and courses relevant to the current job market. With a local-to-global approach, The British College provides premium education, fostering globally-minded students and staff through exchange programmes and internships with multinational companies, while also committing to community interaction and upholding high standards of integrity and research excellence.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 1 Year+

Key Responsibilities

• Provide first-point-of-contact support and assistance to students.
• Handle student inquiries regarding academic programs, services, and policies.
• Assist with student registration, enrolment, and record management.
• Organize and support student welfare activities and events.
• Maintain accurate student information and ensure confidentiality.
• Collaborate with academic and administrative departments to enhance student experience.

Requirements

• Bachelor’s degree in a relevant field (e.g., Business Administration, Education, Social Sciences).
• Minimum of 1 year of experience in a student-facing or administrative role, preferably in an educational institution.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a multicultural environment.
• Proficiency in office software and student information systems.

Benefits

• Opportunity to work in a leading international educational institution.
• Professional development and career growth opportunities.
• Supportive and collaborative work environment.
• Contribution to student success and overall college experience.
• Competitive salary and benefits package.
• Exposure to international educational standards.