Technical Business Analyst
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| Company Name | Bridge Business Support Solutions |
| Company Type | Private |
| Job Type | Contract |
| Salary Range | Market Competitive |
| Location | Colombo, Western Province, Sri Lanka |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Bridge Business Support Solutions is seeking a Technical Business Analyst to join their team in Colombo, Western Province, Sri Lanka. This contract role involves leveraging analytical skills to bridge the gap between business needs and technical solutions, contributing to streamlined operations and cost reduction for clients.
Company Overview
At Bridge: Business Support Solutions (Bridge BSS), they provide tailored business support solutions to help companies streamline operations and reduce costs. Their services include IT support, software development, customer care, call center services, and business process outsourcing (BPO). They specialize in creating custom web and mobile applications, managing IT infrastructure and cybersecurity, handling inbound and outbound customer support, and providing BPO services such as data entry, HR, payroll, and virtual administrative support. By partnering with them, businesses can focus on their core operations while Bridge BSS bridges the gaps, reducing their operational costs by up to 50%.
Quick Details
- Salary Range: Market Competitive
- Job Type: Contract
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Analyze business processes and gather requirements for technical solutions.
- Translate business needs into clear technical specifications and user stories.
- Collaborate closely with development teams to ensure solutions meet business objectives.
- Conduct thorough testing and quality assurance of developed applications.
- Facilitate effective communication between business stakeholders and technical teams.
- Support the implementation and deployment of new systems and features.
Requirements
- Strong analytical and problem-solving skills to dissect complex issues.
- Excellent communication and interpersonal abilities for stakeholder interaction.
- Ability to understand and articulate both business and technical concepts effectively.
- Proficiency in requirements gathering techniques (e.g., interviews, workshops, use cases).
- Familiarity with the software development lifecycle (SDLC) methodologies.
- A proactive attitude and ability to work independently or as part of a collaborative team.
Benefits
- Opportunity to work on diverse and impactful IT and business support projects.
- Be part of a growing company focused on innovative solutions and client success.
- Develop expertise in various business process outsourcing and IT services.
- Work within a collaborative and supportive team environment.
- Potential for career growth and professional development within the organization.
- Contribute directly to client success in cost reduction and operational efficiency.