Vice President Global Retail and Luxury

Job Overview

Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East.

Company Overview

MSC Cruises is the world’s third largest cruise lines, operating in more than 100 countries, offering cruises across five continents, and welcoming more than 180 different nationalities on board. The company is committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 10 Year+

Key Responsibilities

• Create a welcoming and connected environment for all guests.
• Support the front desk and guest service operations effectively.
• Assist in handling guest inquiries and resolving concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members to enhance overall guest satisfaction.

Requirements

• Team player with a positive attitude and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a diverse, multicultural team.
• Flexibility to work various shifts including weekends and holidays.
• Commitment to Marriott International’s values and culture.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Experience Marriott’s global brand excellence.