Welcome Desk Agent

W Hotels is seeking a Welcome Desk Agent to join their team in Dubai, United Arab Emirates. This role is crucial in creating a memorable and unique guest experience, going beyond simple check-ins and check-outs. As a Guest Experience Expert, you will be empowered to deliver a wide range of services throughout the guest's stay, ensuring every interaction is exceptional. If you are ready to ignite curiosity and expand worlds, we encourage you to apply.

W Hotels, part of Marriott International, is renowned for reinventing luxury and offering unique experiences. Our culture is built on a 'Whatever/Whenever' philosophy, bringing guests' passions to life. We are looking for individuals who are original, innovative, and forward-thinking to join our dynamic team.

Company Overview

W Hotels is a vibrant brand within the Marriott International portfolio, dedicated to igniting curiosity and expanding worlds through unique guest experiences. Located in Dubai, United Arab Emirates, W Hotels is committed to fostering an environment where associates' diverse backgrounds are valued and celebrated. We believe our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

Quick Details

• Salary Range: £14.25 / hour
• Job Type: Full Time
• Experience: No related work experience
• Qualifications: High school diploma or G.E.D. equivalent

Key Responsibilities

• Deliver a wide range of services that guide guests through their entire stay.
• Take initiative to provide a memorable and unique guest experience.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area with guests.
• Ensure all guest interactions are professional and contribute to the overall experience.

Requirements

• Ability to stand, sit, or walk for an extended time.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Follow company policies and procedures.
• Maintain confidentiality and protect company assets.
• Uphold quality standards and ensure professional appearance and communication.

Benefits

• Be part of a portfolio of brands with Marriott International.
• Work in an environment where you can do your best work and begin your purpose.
• Belong to an amazing global team and become the best version of you.
• Opportunities for professional development and career growth.
• Contribute to a culture that values diversity and inclusion.