Assistant-gérant de magasin

Dollarama is seeking an Assistant Store Manager to join their team in Gatineau, Quebec, Canada. This role involves assisting the Store Manager in daily operations, ensuring high customer satisfaction, and achieving sales targets. You will act as the manager on duty in their absence.

Dollarama is a leading Canadian low-price retailer with a significant international presence, operating over 2,700 stores across three continents and seven countries. Founded by Larry Rossy, the company is known for offering a wide range of general merchandise, consumables, and seasonal items at attractive low prices.

Join our dynamic team and contribute to Dollarama's success. Apply now!

Company Overview

Dollarama was founded by Canadian entrepreneur Larry Rossy, representing the third generation of a retail family. The first store opened in 1992 in Matane, Quebec, and the company has since experienced rapid growth, becoming a staple for Canadian households nationwide.

Dollarama is now a recognized low-price retailer in Canada with an international reach, boasting over 2,700 stores and 41,000 employees serving customers across three continents and seven countries. The company is led by Neil Rossy, a fourth-generation retailer and a founding member of Dollarama's management team.

Dollarama aims to provide customers with a consistent shopping experience and attractive value, offering a wide range of general merchandise, consumables, and seasonal items. All stores are owned and operated by Dollarama and are well-located in metropolitan areas, mid-sized cities, and small towns. Products are sold individually or in bundles at fixed low prices.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 2 Year+
• Qualifications: technical-diploma

Key Responsibilities

• Assist the manager in daily operations and staff management.
• Participate in merchandising, shelf stocking, and unpacking/packing daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Manage cash, and open/close the store as needed.
• Assign tasks to the team and ensure safety and cleanliness.
• Conduct regular performance reviews and provide feedback.
• Ensure compliance with policies, procedures, and safety standards.
• Maintain visual merchandising standards.
• Responsible for hiring and performance evaluation.

Requirements

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• High availability (day, evening, weekend).
• Leadership, communication, and decision-making skills.
• Ability to prioritize and work in a dynamic, fast-paced, high-volume environment.

Benefits

• Challenging and diverse work environment.
• Competitive salary and benefits package*.
• Retirement plan with employer contribution*.
• Tailored training program and onboarding process.
• Career development opportunities.