Associate Engineer – Platform SRE

LSEG is seeking an Associate Engineer, Platform SRE to support, maintain, automate, and continuously improve Microsoft Windows server and platform infrastructure across LSEG environments. This role focuses on platform reliability, operational support, automation, monitoring, security, and continuous improvement across on-premises, hybrid-cloud, and public-cloud environments.

The Associate Engineer will apply ITIL/ITSM practices, improve operational processes, and utilize PowerShell, Python, and AI-enabled tools to reduce manual work, enhance troubleshooting, and increase operational efficiency. If you are ready to take your career to the next level and make a significant impact, we'd love to hear from you.

Company Overview

LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business with a legacy of customer-focused excellence spanning over 300 years. As global leaders in financial indexing, benchmarking, and analytic services, LSEG offers unrivalled access to international capital markets through high-performance technology solutions.

With its Data & Analytics, Capital Markets, and Post Trade divisions, LSEG provides a comprehensive suite of trusted financial market infrastructure services. The company operates with an open access model, ensuring partnership, flexibility, stability, and support across all its businesses, aiming to help people meet their potential worldwide.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Experience: 1 Year+
• Qualifications: Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical discipline is required.

Key Responsibilities

• Support and maintain Microsoft Windows Server platforms across production and non-production environments.
• Provide Level 2 support and contribute to Level 3 troubleshooting for Windows platform incidents, infrastructure failures, deployments, upgrades, and migrations.
• Investigate incidents, perform root-cause analysis, and work toward permanent remediation.
• Support and troubleshoot Windows technologies including Active Directory, Group Policy, DNS, Windows Update, SCCM/MECM, RDS, and related services.
• Perform operating-system patching, security updates, and compliance activities using enterprise tools like HCL BigFix and SCCM/MECM.
• Develop and maintain PowerShell and Python automation for operational tasks, health checks, remediation, patching, reporting, and platform lifecycle activities.
• Use AI-enabled tools to assist with troubleshooting, analysis, scripting, documentation, and operational improvement.
• Support VMware, Hyper-V, and physical server infrastructure.
• Support Microsoft Azure, Azure Arc, and AWS-hosted Windows infrastructure.
• Maintain accurate technical documentation, operational runbooks, and knowledge articles.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical discipline.
• Minimum of 1 year of relevant professional experience in Windows Server administration, infrastructure support, platform engineering, Site Reliability Engineering, cloud operations or a similar technical environment.
• Practical experience supporting Microsoft Windows Server infrastructure.
• Good understanding of Active Directory, Group Policy, DNS, and Windows operating-system administration.
• Experience with ITIL/ITSM operational practices, particularly Incident, Problem, and Change Management.
• Practical scripting or automation experience using PowerShell.
• Exposure to Python or a strong interest in developing Python-based automation.
• Good troubleshooting, analytical, and problem-solving skills.
• Ability to work effectively within a production-support environment.

Benefits

• Tailored benefits and support, including healthcare and retirement planning.
• Paid volunteering days and wellbeing initiatives.
• Collaborative and creative culture where new ideas are encouraged.
• Commitment to sustainability across the global business.
• Opportunity to partner with customers to help them meet their sustainability objectives.
• Involvement in charitable grants through the LSEG Foundation.