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Client Success Associate - Dutch Speaking

GartnerEgham, England, United Kingdom

International applicants
Full Time
Customer Service Representative

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Company name

Gartner

Company type

Private

Job type

Full Time

Salary range

Not Specified

Location

Egham, England, United Kingdom

Qualifications

Bachelor's Degree

Experience

0-2 years

Functional area

Customer Service Representative

International applicants

Yes

About this role

Gartner is seeking a Dutch-speaking Client Success Associate to join their team in Egham, England, United Kingdom. This role is crucial in ensuring clients receive value far exceeding their investment by understanding their business priorities and challenges, and identifying effective ways to support their decision-making.

Gartner delivers actionable, objective business and technology insights, guiding leaders to make faster, smarter decisions. As a $6.5 billion company with over 20,000 associates and a member of the S&P 500, Gartner partners with over 13,000 client enterprises in approximately 90 countries and territories, boasting over 45 years of experience.

Join Gartner to help shape the world by guiding leaders. Apply now to be part of a team that makes a difference.

Company Overview

Gartner, Inc. (NYSE: IT) is a global leader in providing actionable, objective business and technology insights. Their mission is to help enterprise leaders and their teams succeed with their mission-critical priorities through expert analysis and bold ideas. Founded in 1979, Gartner has grown to 20,000 associates worldwide, supporting over 13,000 client enterprises across diverse sectors.

Quick Details

  • Salary Range: Not Applicable
  • Job Type: Full-time
  • Qualifications: Bachelors degree is preferred
  • Experience: 6+ months relevant professional and/or internship experience

Key Responsibilities

  • Partner with clients from senior C-levels to junior professionals across various practices to ensure success with their Gartner subscription.
  • Deliver value to decision makers and drive Gartner growth by introducing services, managing accounts, or connecting clients with the Gartner expert community.
  • Identify client priorities and align Gartner's resources to provide best-in-class service, enabling clients to achieve their goals and maximize ROI.
  • Collaborate with internal Gartner stakeholders to drive service delivery, share best practices, and design innovative solutions.
  • Leverage insights and metrics to drive continuous client engagement, satisfaction, retention, and growth.

Requirements

  • Bachelors degree is preferred.
  • 6+ months of relevant professional and/or internship experience.
  • Proven track record of success fueled by a passion for delighting clients.
  • Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
  • Ability to use Dutch (Reading, Writing and Speaking) at a Business or Native level.

Benefits

  • World-class benefits and highly competitive compensation.
  • Disproportionate rewards for top performers.
  • Hybrid work environment offering flexibility and support.
  • Opportunities for professional and personal growth in a vast, virtually untapped market.
  • Inclusive teams composed of individuals from diverse geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.
  • Investment in leaders who bring out the best in associates and the company.
  • Opportunity to be at the center of the AI revolution with access to unmatched resources, expertise, and technology.

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