Client Success Associate - German Speaking

Gartner is seeking a German-speaking Client Success Associate to join their team in Egham, England, United Kingdom. This role is crucial in ensuring clients receive maximum value from their Gartner subscription, fostering client retention and growth.

Gartner is a leading provider of actionable, objective business and technology insights, empowering organizations to make smarter decisions. With over 45 years of experience and a global presence, Gartner guides leaders who shape the world.

If you are fluent in German and English and passionate about client success, we encourage you to apply.

Company Overview

Gartner, Inc. (NYSE: IT) is a global research and advisory company that delivers actionable insights to leaders across business and technology. Founded in 1979, Gartner has grown to over 20,000 associates supporting more than 13,000 client enterprises in approximately 90 countries. They are dedicated to helping clients navigate their mission-critical priorities with expert guidance and tools.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Qualifications: Bachelor’s degree preferred
• Experience: 6+ months relevant professional and/or internship experience

Key Responsibilities

• Build, develop, and manage relationships with a variety of clients, ensuring successful utilization of their Gartner subscription.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls, understand client priorities, and recommend actions that drive high value and ROI.
• Collaborate with internal Gartner partners to overcome obstacles and maximize delivered value.
• Conduct regular reviews of client book of business, analyzing performance and key engagement metrics.

Requirements

• Must be fluent in English and German.
• 6+ months relevant professional and/or internship experience.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s degree preferred.

Benefits

• Collaborative, team-oriented culture that embraces diversity.
• Professional development and unlimited growth opportunities.
• World-class benefits and highly competitive compensation.
• Hybrid work environment offering flexibility and support.