KYC Officer B2C – Onboarding & CLM

Job Overview POST Luxembourg is seeking a KYC Officer B2C specializing in Onboarding & CLM to join their team in Luxembourg. This role is crucial for ensuring compliance with Know Your Customer regulations for business-to-consumer clients, managing the onboarding process, and maintaining customer lifecycle management. Company Overview POST Luxembourg is the leading postal and telecommunication services operator in the Grand Duchy of Luxembourg, offering a wide array of postal, telecommunication, and financial services. As one of the largest employers in the country with over 4,600 employees, POST Luxembourg Group operates with several subsidiaries in diverse domains including ICT solutions, data centers, and logistics, extending its expertise internationally. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None / Open to all applicants Experience: 2 Year+

Key Responsibilities

Perform comprehensive Know Your Customer (KYC) checks for B2C clients. Manage the full client onboarding process, ensuring regulatory compliance. Conduct ongoing Customer Lifecycle Management (CLM) activities. Verify and analyze client documentation and information. Identify and report suspicious activities in line with AML regulations. Collaborate with internal teams to enhance compliance procedures.

Requirements

Proven experience in KYC, AML, or compliance roles, preferably in a B2C environment. Strong understanding of regulatory requirements (e.g., AML, CDD). Excellent analytical skills and attention to detail. Ability to work independently and as part of a team. Proficiency in relevant compliance software and tools. Strong communication skills in English and/or French/German.

Benefits

Opportunity to work for a leading national telecommunication and postal service operator. Engage in critical financial compliance and regulatory work. Professional development and growth within a large group. Collaborative and multicultural work environment. Access to employee benefits common in Luxembourg’s public sector. Contribution to the security and integrity of financial services.