Team Leader

Card Factory is seeking a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to their store in Worcestershire, England, United Kingdom. You will be at the heart of the store, supporting the Store Manager, motivating the team, and ensuring every customer leaves satisfied. When the Store Manager is away, you will step up and keep things running smoothly.

Card Factory is the leading specialist retailer of greetings cards, gift dressings, and party products in the UK, with over 1000 stores in the UK and Ireland. They design, print, and make most of their products in the UK, offering exclusive ranges and unbeatable prices. Visit www.cfjobs.co.uk for opportunities.

Company Overview

Card Factory is the leading specialist retailer of greetings cards, gift dressings, and party products in the UK. With over 1000 stores in the UK and Ireland, they pride themselves on selling cards, gifts, wrapping paper, balloons, and party products, much of which is exclusive to them. They design, print, and make most of their products in the UK, ensuring quality and value for money. Their first store opened in Wakefield in 1997, and they have grown significantly since then.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Experience: Not Specified
• Qualifications: Not Specified

Key Responsibilities

• Play a key role in the day-to-day running of the store, creating great customer experiences and driving commercial success.
• Lead by example, demonstrating great service and bringing the cardfactory Way to life.
• Help others grow while continuing to build your own skills.
• Drive store initiatives, keep communication flowing, and create a positive, inclusive vibe.
• Keep an eye on the numbers to ensure everything is running smoothly and the team is thriving.

Requirements

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• Curious by nature, always learning, and eager to see the bigger picture.
• Make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• Fair, open to feedback, and thoughtful in how decisions are made.
• Genuinely care about people, support growth, and help create a positive team vibe.

Benefits

• Opportunities to grow, lead, and shine.
• Support every step of the journey.
• Backing of potential and cheering on progress.
• Help to grow your career.