Telephone Operator

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa is seeking a Telephone Operator to join their team in Dubai, United Arab Emirates. This role is crucial for providing a memorable and unique guest experience, going beyond simple check-ins and check-outs.

The Grosvenor House, a Luxury Collection Hotel, is a symbol of contemporary luxury in Dubai Marina, offering stunning views and world-class culinary experiences. Le Royal Meridien Beach Resort & Spa provides a sophisticated coastal escape with exceptional dining and leisure facilities.

Join a team dedicated to authentic hospitality and delivering genuine, personalized, and anticipatory service. Apply now to be part of The Luxury Collection, a portfolio of brands within Marriott International.

Company Overview

Grosvenor House, a Luxury Collection Hotel, is located in the heart of Dubai Marina, featuring two iconic towers with 750 rooms and suites offering views of the Arabian Gulf and city skyline. It boasts globally celebrated chefs and Michelin-starred dining experiences like Row on 45 and City Social.

Le Royal Meridien Beach Resort & Spa, situated on Jumeirah Beach, offers 508 rooms and suites with 11 dining venues, expansive pools, a private beach, and a Kids Club, all designed for comfort and relaxation.

The Luxury Collection Hotels & Resorts, part of Marriott International, has over 100 years of experience, offering authentic experiences that evoke lasting memories in over 120 properties across more than 35 countries.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Qualifications: High school diploma or G.E.D. equivalent
• Experience: No related work experience

Key Responsibilities

• Provide a smooth check-in and check-out experience for guests.
• Deliver a range of services to guide guests throughout their stay.
• Take initiative to handle operational needs and guest requests.
• Complete reports and share information about the local area.
• Ensure all transactions contribute to a memorable guest experience.

Requirements

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Professional appearance and communication skills.

Benefits

• Be part of an equal opportunity employer that values diversity and inclusion.
• Join a portfolio of brands with Marriott International, offering opportunities for growth.
• Work in a luxury hotel environment with a focus on authentic experiences.
• Contribute to creating lasting, treasured memories for guests.
• Be part of a global team that encourages associates to do their best work.